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Frequently Asked Questions

  • Where is your office located?
    Our office is conveniently located at 776, Melton Road, Leicester, United Kingdom LE4 8BD. You can find detailed directions on our website, Google Maps, social media or contact us directly for assistance.
  • What are your office hours?
    Our standard office hours are 09.00AM - 06.00PM (Monday to Friday). Feel free to contact us to discuss your scheduling needs.
  • What is the best way to contact ACP Legal Services?
    You can reach us by phone at +441162963634 or WhatsApp +447311553865 during our office hours. Additionally, you can send us an email at or fill out the contact form on our website. Furthermore, you can send us a message via our social media handles (Facebook, LinkedIn, Instagram, Twitter). A member of our team will respond to your inquiry promptly.
  • How to book an appointment?
    To book an appointment, you have several options. Visit our official website and book an appointment by yourself. Contact us by phone, email, WhatsApp or other social media channels and let us know your booking details to schedule an appointment for you. Please inform us at least 24 hours in advance if you need to reschedule or cancel.
  • Is there a fee for scheduling an appointment?
    Yes, there is a fee for scheduling an appointment with us. You can schedule a 1 hour consultation session for £30. To secure your slot, you should do the payment online through our website or bank transfer or by cash at our office premises. Please inform us at least 24 hours in advance if you need to reschedule or cancel. If you are happy to proceed with us after consultation session, we will waive off of the consultation fee from your grand total!
  • Instead of visiting the office, can I book an appointment to have a telephone consultation session?
    Of course, you can book an appointment to schedule a consultation session with our lawyers over the phone, making the process more convenient for you. The fee for over the phone consultations is £40 per hour which is payable via our website or bank transfer.
  • What does the £30/£40 consultation fee cover?
    Our fee includes a consultation session with our experienced immigration lawyers, scanning all your documents needed for your required process, performing required application processes and all procedures until a successful outcome.
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